Description
Nebula beige zirconia silver ring is a unique piece, handcrafted in BASTET jewelry studio in Athens.
RETURNS AND EXCHANGES
Unique pieces can be returned and/or exchanged within 15 days from the date you received your order.
Returns/Exchanges requirements.
Returns/Exchanges are accepted only if each product you wish to return:
- Is in the same excellent condition as delivered, undamaged and unused, inside the original BASTET packaging.
- Have been received, checked and approved by BASTET jewelry studio.
- Is accompanied by the original purchase receipt or return card and all other documents.
Return/Exchange Process steps
- Contact BASTET jewelry at info@bastet.gr within 7 days from the date you have received your order.
- Once informed, BASTET jewelry studio will email you the Returns/Exchanges form, which you have to print, fill in and post with the order you wish to return at BASTET jewelry studio, Anagnostopoulou 38, Kolonaki, Athens T.K. 10673, GREECE.
- On the Return/Exchange form will be mentioned the final date for your Return/Exchange. BASTET jewelry studio reserves the right to reject Returns/Exchanges submitted at the courier service later than this date.
- As soon as your Return/Exchange arrive at BASTET jewelry studio, it will be checked and if it meets all the Returns/Exchanges requirements mentioned above, you will receive via email a voucher equal to the amount of money of each returned product as appears on the purchase receipt. You can use this voucher for your next online purchase.
Products Not Eligible for Return/Exchange
- Each BASTET piece is produced by hand, taking in consideration every single detail. Since no two handcrafted items can be alike, small differences between pieces are most certain to happen. BASTET jewelry studio does not offer Return/Exchange for these types of particularities as they are part of the design. Actual colours may vary slightly from what appears online. Please keep this in mind before purchasing.
- All made to order pieces are handcrafted especially for you once you order them and they can not be returned and exchanged. BASTET jewelry studio does not offer Returns/Exchanges for change of mind purchases of made to order pieces.
- Products purchased with promotional codes or discounted items are not subject to exchanges or returns.
GENERAL INFORMATION
By requesting Return/Exchange you will be charged with the shipping cost of the returned order.
If you can visit BASTET jewelry studio to make a return in person skip steps 1-4.
When you receive your order we recommend you to personally check the packaging and the product’s condition.
If you have any questions, just contact info@bastet.gr
REFUNDS
BASTET jewelry pieces are not eligible for a refund of money.
DELIVERY
Nebula beige zirconia silver ring is a unique, ready to wear piece. Dispatches within 3 working days from order placement. You will receive a message with the tracking number once the package has been shipped. Please read more about delivery methods, shipping costs and packaging here.
PRODUCT CARE
Keep the jewel as dry as possible. Avoid contact with liquids (oils, perfumes, creams, etc.). Please read JEWELRY CARE before purchase.
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